Holiday Rental or b&b Cleaning Service Torquay 3228 

THE MAIDS
AIRBNB CLEANING SERVICE TORQUAY

The Maids Torquay 3228 Airbnb Cleaning service

Making Torquay B&B Cleaning Easy

Need a Torquay Holiday Rental Cleaning Service you can trust and rely on?

The Maids Surf Torquay Airbnb Cleaning Service Specialize in Airbnb Cleaning, Holiday Rental Cleaning, B&B Cleaning in Torquay 3228 in the Surf Coast shire of Victoria.

Providing Professional Torquay Short Term Rental Cleaning Solutions To All Our Happy Clients.

-Accountable-Reliable-Contactable-Dependable- 

-OUR SERVICES-

Same Day Cleanings

Your read correctly, We will handle same day cleanings easily and seamlessly. This is not a service usually available from other providers as they require 24hrs to prepare. The Maids will handle last minute check-ins and same day cleaning at no extra cost

Laundry Service

Have a lot of Linen you don't mind strangers using? We can wash it when they are finished and use your fresh spare second-set to prepare your holiday rental/Airbnb for the next guest to arrive.
You will require x2 of everything, including Doona Covers.

Linen Hire

Don't want strangers destroying your Linen? We have Linen hire available and a great price! We do not use bottom flat sheets, we use fitted which is better for guest staying more then one night. Fluffier towels, hand towels, face towels and bath towels.

Stock Supply

The Little things! We can supply everything needed at a fee or you can just get your own stock cupboard sorted out with a lock on it, easy to do and easy to replenish as we will let you know when you start to run out of the items needed. If unable to deliver them yourself? Just send it to our P.O.Box

Public Holidays

Our Quote for your Airbnb Cleaning, Holiday Rental Cleaning, B&B Cleaning is the same across the calendar year. No extra fees for Sunday nor public holidays. The Only exceptions to this rule are: We do not work Christmas day and New Years Day + we charge 50% extra for boxing day

Equal Quoting

When we quote your house it is done on a very simple calculation, how much your house is worth or what kind of car you drive will not effect the cost. At The Maids we believe everybody must pay the same regardless of the price you rent it for or the location of the property.

WHAT TYPE OF CLEAN WILL THE MAIDS DO?

We approach the cleaning Airbnb’s or Holiday Rental’s differently to a Standard clean or a Deep clean.

It has Elements of both to it and parts of the cleaning are not always done the same.

We focus on what is needed to give the guest the feel of hygiene and comfort plus the most important is the presentation of short term rental when they open the door.

People’s ideas on what a Holiday Rental clean means can differ but when it comes to client satisfaction and reliability, The Maids should be your first port of call. 

WHATS A SAME DAY CLEANING involve?

Same Day Cleaning is required When a Host will Allow the Next Guest to Check-In the Same Day after The Current Guest Checks-Out, Leaving a 5 Hour Gap To get the Place Prepared.

This Might Sound like a Piece of Cake?, Not for Popular Airbnb Cleaning Professional’s it’s not.

This service is so popular that we can often have above 20 same-day cleanings to do in 5 hours.

The Maids have a Sterling reputation of never missing an appointment.

The Financial rewards for the host are “HHUUUGE!”

WHAT IS A BNB CLEANING REPORT?

We email mail you after the clean, in fact we email you straight after so you can give early Check-ins if you would like to.

In the Email will be information like:

  • How many beds were used
  • How great they left the house
  • How bad they left the house
  • Is there Damage anywhere
  • What Stock might need topping up.
  • Just piece of mind that The Maids sorted everything without you having to lift a finger

WHAT ABOUT LATE CHECKOUT REQUESTS?

If a Late check out is given to a client you must let us know in advance of our preparation the night before if known.

If a late check-out has been given and we have not been notified and send a team member to your holiday rental that is unable to perform the job, it may incur a fee as our team are amazing and kind but can not drive around for free.

In other words it would be kind to check what time we have your house scheduled for with a quick phone call to our team if its a last minute issue from the guest.

We understand that anything could happen!

The Maids Linen Hire Surf Coast

  How do you hire The Maids Linen in Torquay?

  • To Hire Linen from The Maids you have to be a registered client and then the rest is easy.

$35 for any double occupancy

  • Sheet set (One top sheet and One fitted) includes pillow cases
  • 2x Fluffy Towels
  • 2x Fluffy Face Cloths
  • 2x Dish Towels
  • 1+ Fluffy Hand Towel
  • 1+ Bath Mat

This way you never have to worry about strangers using and damaging your own Linen, its actually recommended to hire Linen due to technical issues that could occur and your return on investment if you buy your own is low and a gamble but you still have that option.

  • Extra double occupancy  $35
  • Single occupancy (Single bed) $20  

The Maids Laundry Service Surf Coast

  How do I get The Maids Torquay Laundry Service?

  • To have Laundry done by The Maids you have to be a registered client and then the rest is easy.

$15 for any double occupancy

  • Sheet set, includes pillow cases
  • 2x Towels
  • 2x Face Cloths
  • 2x Dish Towels
  • 1+  Hand Towel
  • 1+ Bath Mat

We “Very” highly recommend buying everything white so it is able to be bleached, it must also be labeled with a name (Yours or the Property name) + the sheet size so it is easy for us to match them up when they are ready to fold.

Keep in mind, we always do a great job of everything we do but sometimes things may need a miracle more than the expertise.

  • Any Extra double occupancy is still $15 each
  • Single occupancy (Single bed) $7.50  

What Stock should I supply my guests?

What will I need to supply my Torquay holiday rental guests

  • You have a few options here, we are going to share with you what 90 percent of other Hosts do and what you might want to think about as add-ons.

STOCK STANDARD

  • Dish washing Liquid
  • Dish washing tablets
  • 2x Tea towel 
  • 1x throw away cloth
  • 3x rubbish bags (one of them lining the bin)
  • Liquid hand soap on all basins 
  • Bottle of Shampoo (each shower)
  • Bottle of Conditioner (each shower)
  • Bottle of body wash (each shower)
  • 1x Bottle of hand sanitizer near front entrance
  • Coffee, tea, sugar
The Next Level
  • Bottle of Wine or Champaign for the guests
  • Personized note to the guest
  • Some type of sweet treat for the guest
  • Long lasting milk
Level Extreme
  • Fresh Loaf of bread
  • Fresh Fruit
  • Local produce of some kind
  • Hotel style toiletry’s

We recommend you keep a well stocked cupboard of all the items you want to put out, This will help keep costs down, The Maids will give you notice in your cleaning report if something needs topping up. 

If ever needed or you require stock regularly  from The Maids after check-out we have all the items on hand at every clean ( Level Extreme by request and fee).

Have a Question For The Maids?

FAQ

The Airbnb cleaning service is very straight forward, we have made a concerted effort to keep it this way.

When we founded this brand we quickly realized there was confusion in the areas we decided to offer our B&B cleaning services.

We have a very simple quoting system and need little to no instructions to complete the cleaning service we offer.

Tell us the Date and check-out time, what you need and where the keys are to your Airbnb or Holiday rental and the location of the rental needing cleaning and preparation.

That Simple!    

The Maids surf Coast Cleaning Service would prefer to Have a set of keys of our own to hold onto,

Reasons:

  • Its Faster for us to operate
  • Guest can lose keys, its our bet that you don’t want to be cancelling bookings due to no key, If one is lost we can help get a new one if we have a spare of our own on hand ( it cost little to have this done and can save a lot of issues in the future ).
  • If The is a stock Cupboard, we would like our own key to this as well

Yes, piece of cake.

We have managed this difficult task all summer to help our clients make thousands of extra dollars each, its not an easy operation but we have got it down to a fine art with amazing organizational skills in play and great communication.

Rules For Same Day Airbnb/B&B Cleanings:

  • Check out and Check-in times will not be altered to suit the guest 10:00am-3:00pm is the only criteria we have 🙂
  • Early Check-in’s maybe given ( Please wait for your cleaning report to hit your inbox, these are sent out to each customer immediately after the holiday rental cleaning is complete)  

After our first Clean of The Property and preparation for your Holiday rental’s/ Airbnb Guests, We take the opportunity to take note of everything we consider to be important by photographing everything we can and adding to your file for future reference.

It is unlikely we have to use this in the future but there has been a couple of instances where it has played a part in solving issues with the departing guest  

Yes, This is an important read as an Airbnb Host, Holiday Rental owner, BnB operator of any kind.

The Maids will still complete the job at hand and in time for your next guest come hell or high water! We have a team and in an emergency we can reprioritize any Airbnb’s / holiday rentals cleaning staff numbers with great communication from our team.

However, we will need to forward the cost to you (The Host ) who we expect and hope forward it on to the guest. You have a part to play as a host in creating discipline in the industry.

Property instruction Tips:

  •  Please leave the holiday rental the way you found it, it is expected from you as the guest.
  • If the place is left in poor condition, there maybe extra fees for your stay.
  • If you have a pet or pet’s and they have left a large amount Hair everywhere, you will have to do your best to remove as much as possible, particularly from the bed and the furniture or extra fees will be applied.

Providing Senior Management is Still Awake, We can help with a number of issue.

We wont go into details about what they can be as there is a long list “some strange and some not so strange” If we are able to help we will!

We have been exposed to a number of problem solving issues and have helped a lot of our Host’s in there time of need.

No, we understand the industry and we take the risk just like you do.

Do keep our team up to date with booking changes, if we send a team member out and the guest is still there as they changed the booking and we were not informed of it, we will pay the team member for an hour of there time and be forwarding it to you on your invoice.

Working in any service industry has difficulty at every corner, we at The Maids understand that you as a host have concerns about fussy clients as do we.

We have a 24hr satisfaction guarantee!

If the guest come into the Airbnb/Holiday Rental/B&B and make a reasonable complaint and it is pointing towards our services, We will head back over to fix the issue ASAP.

As the Host, we do ask that you identify if there complaints are genuine or they are after a discount.

Discount hunters are out there and are actually telling you to discount or they will drop your review score using a small issue with the accommodation as the tool.

As apart of our well oiled Airbnb Cleaning Machine, We only invoice once a month.

Its rediculas for The Maids to send and invoice every week, we hate spam as well!

INGREDIENTS

  • 2 cups all purpose | plain flour, (290 g | 10 oz)
  • 1/4 cup granulated sugar or sweetener, (60g | 2 oz)
  • 4 teaspoons baking powder
  • 1/4 teaspoon baking soda
  • 1/2 teaspoon salt
  • 1 3/4 cups milk, (440ml)
  • 1/4 cup butter, (60g | 2 oz)
  • 2 teaspoons pure vanilla extract
  • 1 large egg

INSTRUCTIONS

    • Combine together the flour, sugar (or sweetener), baking powder, baking soda and salt in a large-sized bowl. Make a well in the centre and add the milk, slightly cooled melted butter, vanilla and egg.
    • Use a wire whisk to whisk the wet ingredients together first before slowly folding them into the dry ingredients. Mix together until smooth (there may be a couple of lumps but that’s okay).
      (The batter will be thick and creamy in consistency. If you find the batter too thick — doesn’t pour off the ladle or out of the measuring cup smoothly — fold a couple tablespoons of extra milk into the batter at a time until reaching desired consistency).
    • Set the batter aside and allow to rest while heating up your pan or griddle. 
    • Heat a nonstick pan or griddle over low-medium heat and wipe over with a little butter to lightly grease pan. Pour ¼ cup of batter onto the pan and spread out gently into a round shape with the back of your ladle or measuring cup.
    • When the underside is golden and bubbles begin to appear on the surface, flip with a spatula and cook until golden. Repeat with remaining batter.
  • Serve with honey, maple syrup, fruit, ice cream or frozen yoghurt, or enjoy plain!

NOTES

Nutritional Information has been calculated per pancake.

NUTRITION

Calories: 156kcal | Carbohydrates: 22g | Protein: 3g | Fat: 5g | Saturated Fat: 3g | Cholesterol: 27mg | Sodium: 152mg | Potassium: 208mg | Sugar: 6g | Vitamin A: 195IU | Calcium: 104mg | Iron: 1.1mg

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